GENDA

Service Status

Current operational status of all GENDA marketplace services and systems.

All Systems Operational

Last updated: 2024-06-01 12:34:56 UTC

Current Incidents

May 28, 2024

Seller Dashboard Performance Degradation
investigating
12:34 UTC
We are investigating reports of slow performance in the Seller Dashboard.
12:45 UTC
The issue has been identified as increased database load from a recent feature deployment.
13:15 UTC
Our engineering team is implementing a fix to address the performance issues.

Service Status

Website

Operational

Last incident:
29 days ago

Mobile App

Operational

Last incident:
14 days ago

Search & Discovery

Operational

Last incident:
45 days ago

User Accounts

Operational

Last incident:
60 days ago

Payment Processing

Operational

Last incident:
30 days ago

Order Management

Operational

Last incident:
52 days ago

Seller Dashboard

Degraded Performance

Last incident:
Currently investigating
Some sellers may experience delays in listing updates.

Notifications

Operational

Last incident:
21 days ago

Analytics

Operational

Last incident:
18 days ago

API

Operational

Last incident:
35 days ago

Upcoming Planned Maintenance

June 5, 2024

Database Maintenance
02:00 - 04:00 UTC
We will be performing scheduled database maintenance. During this time, the platform may experience brief periods of unavailability.

Affected systems:

WebsiteMobile AppSearch

Past Incidents

May 15, 2024

Mobile App Login Issues
Resolved
08:23 UTC
We've received reports of users unable to log in to the mobile app.
09:10 UTC
The issue has been identified as an authentication service disruption.
10:45 UTC
A fix has been deployed and login functionality has been restored.
11:15 UTC
The issue is now resolved. We apologize for any inconvenience caused.

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